Returns Policy

GIGAVAC® warrants its products at the time of shipment to be free from defects of workmanship and material for a period of twelve months from the date of shipment, when owned by the original purchaser. The original purchaser must obtain a return material authorization (RMA) from GIGAVAC number prior to returning product to GIGAVAC. Any product believed to be defective, if returned within twelve months from the date of shipment by GIGAVAC, with freight prepaid, and found by GIGAVAC’s inspection to be defective within the terms of this warranty will be repaired or replaced free of charge and shipped freight prepaid to any point in the United States. If inspection by GIGAVAC of any such product does not disclose any defect within the terms of the warranty, GIGAVAC will repair or replace the product. In this case charges for repair or replacement and freight charges shall be agreed to by the customer prior to shipment by GIGAVAC. This warranty excludes and replaces all other expressed and implied warranties. GIGAVAC shall have no liability under any warranty other than the product involved. The use and the manner of use of GIGAVAC products shall be the responsibility of the customer. The customer covenants and agrees to indemnify and save harmless GIGAVAC in respect to any loss or damage that may arise through the use by the customer or others, of any of GIGAVAC’s products.